Getting Started on Your Application
The ability to provide evidence that your dealership adheres to the accreditation criteria is paramount to successfully gaining accredited status.
The first step in the application process is to download the accreditation criteria relevant to your state:
Dealer Accreditation Criteria NT / TAS Checklist (PDF Document)
Dealer Accreditation Criteria NSW / ACT Checklist (PDF Document)
Dealer Accreditation Criteria SA Checklist (PDF Document)
Dealer Accreditation Criteria QLD Checklist (PDF Document)
Dealer Accreditation Criteria WA Checklist (PDF Document)
The second step is to download the Retail Dealership Accreditation Workbook.
This workbook will assist in gathering the required evidence to meet the relevant criteria and explain why implementing the elements of accreditation into your dealership operation makes good business sense.
You will need to provide documentation as evidence that you comply with the accreditation criteria. Should you require assistance with business templates to get a process documented, Caravan Industry Association of Australia may be able to assist with this process.
Getting organised
Having an organised approach to accreditation will be a big help. The best way to get started is to establish a file to hold all of the required documentation. This file will be the framework for the program application and may be requested by the assessor visiting your dealership.
This is an opportunity for you to pull your team together and lift their performance. Your staff may have good suggestions on how best to implement the program’s requirements, so give them a chance to have their say and gain ownership of the process.
The next thing to do is a gap analysis – working out where you comply with the requirements and where further effort is needed to reach compliance standard. Again, involve your dealer team in assessing current standards against the requirements.
Depending on the size of the dealership, consider establishing a project team with the task of meeting regularly to review progress and keep all others informed on what is happening. Useful tools and links are included below to help you prepare to apply:
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