Caravan Industry Salesperson Accreditation Program (CISAP)

Thank you for considering the Caravan Industry Salesperson Accreditation Program (CISAP).

Caravan Industry Association of Australia is committed to leading and championing a safe, compliant and sustainable caravanning and camping industry.  To assist in this they have developed a comprehensive Salesperson Accreditation Program.

The Caravan Industry Salesperson Accreditation Program (CISAP) has been established to allow consumers to identify industry leaders in sales and service and recognise their professionalism and knowledge of Australian Consumer Law (ACL) requirements, as well as best practice customer service and ethical sales behaviours.

This program has been designed specifically to give consumers better consumer outcomes through knowledge, professionalism and ethical behaviours giving greater confidence when dealing with salespersons within the recreational vehicle (RV) industry in Australia.

Each accredited salesperson will be recognised by an identification badge visible to the consumer containing a unique accreditation number, the name of the salesperson, a photo of the salesperson and an accreditation expiry date (valid for one year).

Accredited Salespersons will be presented with a logo that can be displayed with pride: