Coronavirus (COVID-19) Information and Industry Resources
The novel coronavirus (COVID-19) is a new respiratory virus. Symptoms include fever, cough and shortness of breath and may appear in as few as two days or as long as 14 days after exposure. A vaccine is not available.
Caravan Industry Association of Australia continues to engage with the Federal government to ensure industry is represented at a national level. We are monitoring this situation closely and will continue to provide updated resources and information as required.
Basic Information and Prevention Tips
The Department of Health recommends that to prevent the spread of viruses, practice good hygiene and social distancing.
Good hygiene includes:
- covering your coughs and sneezes with your elbow or a tissue
- disposing of tissues properly
- washing your hands often with soap and water, including before and after eating and after going to the toilet
- using alcohol-based hand sanitisers
- cleaning and disinfecting surfaces
- if you are sick, avoiding contact with others and staying more than 1.5 metres away from people
- cleaning and sanitising frequently used objects such as mobiles, keys and wallets
One way to slow the spread of viruses is social distancing. There are practical things you can do, to protect those more susceptible to the virus.
Social distancing in the workplace
To reduce the spread of germs in the workplace:
- Stay at home if you are sick
- Consider if large gatherings can be rescheduled, staggered or cancelled
- Stop handshaking and other physical greetings
- Hold meetings via video conferencing or phone call
- Reconsider non-essential business travel
- Defer large face-to-face meetings
- Hold essential meetings outside in the open air if possible
- Promote good hand and cough/sneeze hygiene and provide hand sanitisers for all staff and workers
- Take lunch outside rather than in the lunch room
- Clean and disinfect shared high-touch surfaces regularly
- Consider opening windows and adjusting air conditioning for more fresh air
- Limit food handling and shared food in the workplace
- Promote strictest hygiene among food preparation (canteen) staff and their close contacts
Public Health Resources
- Coronavirus Health Information Line – 1800 020 080
- Department of Health
- What you need to Know
- Coronavirus Resources Collections
- Information on use of surgical masks
- CovidSafe Economy 3 Step Framework
- CovidSafe Economy Roadmap
Travel and Tourism Related Information
- Latest from Tourism Australia
- Drivers & Passengers using public transport
- Industry FAQs – Tourism Australia
- Smartraveller and Global Travel Advice
- Information on travel restrictions, international travellers, visas
- Northern Territory Border Controls
- Queensland Border Controls
- South Australia Border Controls
- Tasmania Border Controls
- Western Australia Border Controls
Managing Your Business
- Managing employees in the Coronavirus (COVID-19) emergency (Australia) – HopgoodGanim Lawyers
- Getting your business ready for COVID-19 (Safe Work Australia)
- Coronavirus (COVID-19) information for accommodation staff
- Coronavirus (COVID-19) information for accommodation guests
- ACCI COVID-19 Employer Guide – Managing the Workplace in the face of outbreak (Updated)
- Small Business Help Line 7.00 am to 11.00pm AEST – P: 13 28 46
- Small Business Resilience Toolkit
- Small Business Resilience Quick Action Guide
- ATO Employees Working From Home Guide (Updated 07 April)
- ACCC Covid-19 information for small business
- Safe Work Australia Preparing workplaces for COVID-19 and Response Planning
- Safe Work Australia Preparing workers for COVID-19
Refunds & Cancellations
Caravan Industry Association of Australia has sought legal advice following the report that there is a growing numbers of guests cancelling bookings and requesting refunds due to the uncertainty of the COVID-19 situation. To help park managers and staff decide what type/amount of refund is to be provided to guests, please find below links to the COVID-19 Caravan Park Cancellation Flowchart which explains the refund process, relevant for each state:
Printable Public Health Information and Communication Resources
- Coronavirus (COVID-19): Know the signs 2 March 2020 | Poster
- Coronavirus (COVID-19): Stop the spread 2 March 2020 | Poster
- Department of Health: Good Hygiene Starts Here Video
- Department of Health: Help Stop the Spread Video
- Change of Hours Poster for Businessess
- Temporary Changes Poster for Businesses
- Good Hygience Practices Poster for Businesses
- Temporary Closure Poster for Businesses
- COVID-19 Campaign Resources
- Safe Work Australia What to do if a worker has COVID-19
- Safe Work Australia Business Resource Kit and Checklist COVID -19
Business and Economic Support
Summary Documents
- Federal Government’s Economic Response to the Coronavirus
- Australian economic stimulus package overview provided by BDO
- Federal Government’s Stimulus Package – MARK II provided by BDO
- Industry Stimulus Package Requested
Individual and Household Support
- JobKeeper Payment
- Income support for individuals
- Payments to support households
- Temporary early release of superannuation
- Temporarily reducing superannuation minimum drawdown rates
- Reducing social security deeming rates
- Early Childhood Education and Care Relief Package
Business Support
- JobKeeper payment
- ACCI JobKeeper Guide
- Boosting cash flow for employers
- Temporary relief for financially distressed businesses
- Increasing the instant asset write-off
- Backing business investment
- Supporting apprentices and trainees
- Support for Coronavirus-affected regions and communities
- COVID-19 Export Capital Facility
- Facebook Small Business Grants Program
- ACCI JobKeeper Payment Quick Employer Guide | March 30
- ATO Support for taxation
Mental Health and Wellbeing
The current uncertainty and rapidly evolving situation is difficult for businesses, families and individuals alike. If you need support, see the following information:
- Lifeline on 13 11 14
- beyondblue on 1300 224 636
- MensLine Australia on 1300 789 978
- Suicide Call Back Service on 1300 659 467
- Kids Helpline on 1800 551 800
- Headspace on 1800 650 890
- QLife on 1800 184 527