Beyond the first stay: Building loyalty and securing return guests in Australia’s caravan parks

Article by IDeaS Australia’s caravan park sector continues to grow as more travellers – including families, retirees, and adventure-seekers – choose local road trips over international holidays. While attracting newcomers is essential, developing genuine loyalty and encouraging repeat visits is what truly drives long-term success in a competitive marketplace. By using revenue management technology and […]

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Navigating public holiday work arrangements: What employers need to know for Easter and ANZAC Day

Article by HR Legal With the Easter holidays and ANZAC Day coming up next month, employers should consider how they best manage their work arrangements over this period.   Public holidays vary by state and territory, as do the restricted trading rules (if any) that apply on these days. Working on public holidays: Pay and […]

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Low ATM Trailers: VIN Plate and Tyre Placard Requirements

Under the Road Vehicle Standards Act 2018 (RVSA), all Low ATM Trailers provided to the Australian market for the first time must be entered into the Register of Approved Vehicles (RAV). Low ATM Trailers are classed as towable recreational vehicles with an Aggregate Trailer Mass of 4.5 tonnes or less. An important part of this process […]

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Gas appliance certification: Updates to AS/NZS 5263 series

The Australian Gas Association (AGA) recently confirmed that if a product is certified under multiple standards (or multiple parts of a standard series), the certification update must be completed in line with the earliest publication date of the updated standards. There have been recent updates to the AS/NZS 5263 series, covering gas appliances. The updates […]

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Access industry standards ISO 3779 and ISO 3780 on i2i Platform  

Industry standards ISO 3779 and ISO 3780 are now available on the i2i Platform.  Eligible industry businesses can view these standards online, download them as documents and print them for use within your workplace.  What is ISO 3779?  ISO 3779 is an international standard that specifies the requirements for Vehicle Identification Numbers (VINs).  It establishes the structure and format of […]

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Advocacy efforts in the lead-up to Federal Election

As the Federal Election approaches, Caravan Industry Association of Australia has been actively engaging with both sides of politics to ensure the priorities of the caravan holiday park sector are firmly on the national agenda. Our advocacy has centred on key issues that impact operators, industry sustainability, and consumer safety—focusing on reducing operational costs, increasing […]

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Enhancing Accessibility: Why participate in the Accessible Accommodation Accreditation Program

Participating in the Accessible Accommodation Accreditation Program is not just about meeting standards; it’s about exceeding guest expectations, accessing new markets, and future-proofing your business. Embracing accessibility isn’t just the right thing to do—it’s a strategic decision that enhances guest satisfaction, improves facilities, and drives business growth. Meeting Guest Expectations Today’s travellers increasingly seek inclusive […]

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Notification of incidents to the regulator — Know your obligations

The identification and elimination of risks to the health and safety of workers and guests is a constant challenge for caravan holiday park owners and managers. Vigilance, meticulous recording of hazards or potential hazards, and the prompt actioning of hazard removal are all part of a manager’s day-to-day operations. Even when a park has the […]

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Federal Department ramps up compliance checks

In recent weeks, Caravan Industry Association of Australia has had several meetings with the Federal Department regarding its compliance and enforcement activity within our industry.  During these meetings, the Department highlighted that low ATM trailers (including caravans and campers) will have increased focus on them.  The Department has recently completed a number of investigations into […]

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Caravan to a Million returns to increase interest in RV ownership

The highly popular Caravan to a Million promotion returns this month, drawing increased consumer attention to trade businesses and industry-run caravan camping shows across the country.  Developed by Caravan Industry Association of Australia, and supported by all state trade associations, the promotion incentivises consumer actions such as purchasing a new RV or accessories, having a […]

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